Requesting a PDF: FAQs
Accounts & Privacy
About Veeva Web2PDF
Veeva Web2PDF is a free web solution to convert dynamic digital content to PDFs for faster, more accurate review and approval. Veeva Web2PDF is created and maintained by Veeva.
Using Veeva Web2PDF
You can create a PDF from a single web page or an entire website. You simply need to provide a URL, specify the scope (single page or entire site), and provide a contact email. Veeva Web2PDF will provide a link for you to download the generated PDF via email.

Veeva Web2PDF is completely free and available to everyone.
Browsers & Devices
What browsers can I simulate with Veeva Web2PDF?
The Veeva Web2PDF crawler adheres to W3C standards and is agnostic of browser. As such, customizations and optimizations specific to browsers (e.g. Internet Explorer, Chrome, Safari, and Edge) will likely be ignored.
Learning about New Features for Veeva Web2PDF
Veeva Web2PDF is updated every 4 to 5 weeks. See our release notes to find information about new features and fixed issues.
Additional Help
You can find additional help on these pages:

You can also contact us with questions.
Using Credentials
Veeva Web2PDF is able to securely pass your credentials to a website if your website has one of the following setups for login:

  • Windows authentication
  • Forms login with tags
    • Username: type/name=email/username/text
    • Password: type/name = password/pass
  • Veeva Web2PDF hint tokens indicating where to place <username> and <password>.
Using Sitemaps
You can have Veeva Web2PDF crawl your site in a particular order by adding a Veeva Web2PDF site map. You can choose the order of the pages and identify duplicate pages.

Veeva Web2PDF Sitemaps

To add a Veeva Web2PDF site map, download the example sitemap JSON file, input your site's pages, and save the file to your site's root directory.

You must name the sitemap file veevaweb2pdf.sitemap.json.

Note that your sitemap file must be made accessible to the web. You can test this by navigating to your URL/veevaweb2pdf.sitemap.json in your browser.

Sitemap XML Protocol Sitemaps

You can also use the sitemap.xml schema for sitemaps protocol instead of using a Veeva Web2PDF JSON sitemap.

You must name the sitemap file sitemap.xml.

Note that your sitemap file must be made accessible to the web. You can test this by navigating to your URL/sitemap.xml in your browser.
Using Hints
Veeva Web2PDF can capture dynamic and interactive elements of your website with the use of custom sets of data attributes, called hints.
Requesting a PDF
Including http:// or https:// in the URL
It is not required that you include http:// or https:// in your URL when requesting a PDF. However, if you experience difficulty in scanning your site, we recommend that you use fully qualified URLs.
Limitations on PDF Generation
To ensure that everyone will get to enjoy the service, Veeva Web2PDF has a maximum number of pages it will crawl before it will stop the crawl and generate the PDF. Veeva Web2PDF has a maximum number of crawls per hour, depending on your user type. You cannot submit the same website until Veeva Web2PDF finishes crawling. The following table outlines these limits based on your user type:

User Type Page Limit Crawls per Hour
Non-Subscriber 25* 2
Subscriber 100* 5

*Note that for encyclopedia or wiki sites, such as Wikipedia, you are limited to a 1 page PDF.

Veeva Web2PDF will not cross domains. If your site,, references, Veeva Web2PDF will only crawl This will be noted in your summary report.

Adobe Acrobat has a page height limit of 200 inches (14,400 px). To honor this, pages larger than the limit are split into multiple, equally sized pages.
Dynamic Elements & Interactive Content
Yes. You can include these elements in your PDF using HTML hints, JQuery, or our Veeva Web2PDF Chrome extension. See Hints for details.
Accounts & Privacy
Providing your Email
Your email is used to notify you when your PDF is generated. Veeva may also reach out to you to get your feedback on Veeva Web2PDF and to discuss value added opportunities for related Veeva products. Veeva Web2PDF will not sell or distribute your contact details to 3rd parties.
Subscribing to Veeva Web2PDF
Users who choose to Opt out of Veeva Web2PDF Communications option are considered Non-Subscribers. Those users will not receive any non-functional communications from the Veeva Web2PDF team. Subscribers are users who opt in (default). Subscribers receive the following benefits:

  • Notifications about new Veeva Web2PDF features
  • Participation in feedback cycles
  • Higher PDF page limit
  • Higher crawls per hour limit
How long will Veeva Web2PDF keep the PDF generated from my website?
For security reasons, Veeva Web2PDF automatically deletes your PDF file from our servers as soon as you download it. If you do not download your PDF file within 24 hours, Veeva Web2PDF will delete the file.
For troubleshooting information, see Troubleshooting in the Veeva Web2PDF FAQ.